Privacy Policy

Important Notice Regarding Text Messaging Data

TBF Painting Contractor does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes. Text messaging originator opt-in data and consent records are kept confidential.

Information We Collect

When you call, email, text, submit a form, or request an estimate, we may collect information needed to respond to your request.

• Name
• Phone number and email address
• City, ZIP code, or service address
• Property type and project details
• Photos or notes you choose to send
• Preferred contact method and project timeline
• Payment information if you make a payment or purchase
• Opt-in records and timestamps for SMS, email, or other communication channels
• IP address, browser type, device information, cookies, and website usage patterns
• Service history, appointment details, feedback, and inquiry records

How We Use Information

We use the information you provide to respond to estimate requests, answer service questions, schedule walkthroughs, prepare quotes, communicate about projects, and improve our website and customer experience.

Website and Analytics Data

This website may collect basic technical information such as browser type, device type, pages visited, referral source, and general location data. This helps us understand how people find and use the site.

Forms, Calls, and Messages

If you submit a form, call, email, or text TBF Painting Contractor, we may keep the details of that communication so we can follow up and manage the request.

SMS Messaging and Compliance

If you opt into SMS messaging, you may receive service-related messages such as appointment reminders, scheduling updates, project updates, and customer support messages. You will only receive SMS messages if you explicitly opt in.

• You can cancel SMS notifications at any time by replying STOP.
• You may receive a final confirmation message after opting out.
• Message frequency varies based on your interactions with the business.
• Message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• TBF Painting Contractor maintains records of opt-in and opt-out actions where required.

Sharing Information

We do not sell personal information. We may share information only when needed to operate the business, respond to your request, manage website tools, comply with legal requirements, or work with service providers who help us run the website and communication systems.

SMS opt-in information and consent records are not shared with third parties or affiliates for marketing or promotional purposes. SMS service providers may process messaging data only as needed to deliver messages you agreed to receive.

Data Security

We take reasonable steps to protect information submitted through this website and our communication channels. No website or online system can guarantee perfect security.

Your Choices

You can contact us to ask about information you previously shared, request a correction, or ask us to stop contacting you for non-project communication.

Contact

Questions about this Privacy Policy can be sent by email to info@tbfpainter.com or handled by phone at (727) 251-6951.